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FAQ’S

FAQ'S

Gluten is a protein found in wheat, barley, rye, and related grains. Some individuals have a medical condition called celiac disease or non-celiac gluten sensitivity, which requires them to follow a gluten-free diet. Consuming gluten can cause various health issues for these individuals, such as digestive problems, nutrient deficiencies, and autoimmune reactions.

A gluten-free bakery is a specialized establishment that exclusively produces baked goods without the use of any ingredients containing gluten. It ensures that individuals with celiac disease or gluten sensitivity can enjoy delicious treats without worrying about the harmful effects of gluten.

Yes, all the products available in our bakery are 100% gluten-free. We understand the importance of maintaining a safe environment for our customers with dietary restrictions, and we take every precaution to prevent cross-contamination.

We employ a variety of gluten-free flours and ingredients in our recipes, such as rice flour, almond flour, coconut flour, and tapioca flour. These alternatives provide a similar texture and taste to traditional baked goods, ensuring our products are both delicious and safe to consume.

While our primary focus is providing gluten-free options, many of our products are also free from other common allergens, such as dairy, nuts, and soy. We label all our items with the relevant allergen information, and our staff is trained to assist customers in choosing the appropriate products based on their specific dietary needs.

Absolutely! We welcome custom orders and take pride in accommodating different dietary needs and special occasions. Please contact our bakery in advance, and our team will be delighted to discuss your requirements and create a tailored solution for you.

We are delighted to inform you that we offer delivery services across the UAE! You can enjoy our gluten-free products in the comfort of your own home. Simply place an order through our website or contact our bakery directly, and our team will ensure your goodies are delivered to your doorstep.

We commit with 2 – 3 business day to deliver your order.

Yes, delivery charges apply for all orders. EmirateDays of DeliveryMin OrderDelivery Charges
Emirate Days of Delivery Min Order Delivery Charges
Dubai Every day AED 100 15
Sharjah Every day AED 100 40
Abu Dhabi Every day AED 100 40
Al Ain Every day AED 100 40
Ajman Every day AED 100 40
RAK Every day AED 100 40
Umm Al Quwain Every day AED 100 40
Fujairah& East Coast Friday & Saturday AED 100 50

For Business Clients outside the UAE who are interested in our gluten-free treats, we offer support with export arrangements. If you would like to explore the possibility of having our products shipped internationally, kindly get in touch with our team. They will assist you with the necessary information and requirements for exporting our gluten-free products.

Please note that additional charges and shipping restrictions may apply for international deliveries. Our team will provide you with all the relevant details and guide you through the export process.

We do our best to avoid this issue, if however, your ordered item is out of stock, we will propose a substitute item or a replacement. If these options don’t suit, we will deduct the product amount from your order and give you a voucher to use it on sinlessbakery.ae. We will communicate this by contacting you over the phone by our customer service representative.

Our gluten-free products are best stored in a cool, dry place, away from direct sunlight. To extend their freshness, you can also refrigerate or freeze certain items. Each product comes with specific storage instructions, so please refer to the packaging or inquire with our staff for further guidance.

If you have any additional questions or need further assistance, please don’t hesitate to contact us. We are here to ensure you have the best gluten-free bakery experience possible!